Book a Telehealth General Consultation Online
Get help with everything from diagnosis, scripts, and medical certificates to referrals.
Australian-registered doctors available 24/7
What Can You Use a Telehealth Appointment For?
With an online telehealth general consultation, you can consult with an Australian-registered doctor for things like medical certificates, referrals, new and repeat prescriptions, and more.
On-demand consult
via Hola
Talk to the next available doctor. Join a virtual waiting room with an average wait time of under 15 minutes.From
Scheduled Consult
via 24-7MedCare
Choose an appointment at your preferred time and pick a doctor who suits your preferences.From
Healthengine has partnered with the Telehealth providers featured above and receives fees from its partners.
If you don’t see exactly what you need, don't worry — you can attend a general consultation to discuss a range of issues. Our partners provide services for conditions such as thyroid issues, a range of sexual health matters, diabetes, high blood pressure, skin conditions, and migraines.
If you are seeking treatment for a UTI, need a medical certificate, mental health care plans, repeat prescriptions, or something else, choose from our range of services.
How does it work?
Choose your appointment
Choose an appointment that suits your needs. If you have multiple issues to discuss with a doctor or need a diagnosis, choose a consult relevant to how long you think you will need.
Book with confidence
Enter your details to make your booking and securely pay online. You’ll receive a booking confirmation with instructions about what comes next.
Proceed with your consult
You will receive a link to join the consultation via SMS and email. From there, join the virtual waiting room to connect with your doctor. No downloads or software needed.
Receive your documents
At the end of your consultation, if you were issued a medical certificate or referral, these will be sent to your email. If you were prescribed medication, you can receive an electronic script (eScript) to your phone or email, or have it sent to a nearby pharmacy.
What people are saying
Jim, WA
Feedback on Hola On-Demand GP consults
I was very happy with the process and have mentioned it to friends already.
Ivan, WA
Feedback on Hola On-Demand GP consults
Convenient & so easy.
Why choose Healthengine?
A convenient healthcare solution
Manage all your healthcare needs in one place, saving hassle, travel, and admin time.
Easy access anywhere, anytime
Request and manage your appointments from anywhere in Australia, anytime you need, using the Healthengine app.
Results delivered directly
If deemed appropriate, receive your test results, medical certificates, and prescriptions directly to your phone.
Trusted by millions of Australians
Australia’s leading healthcare marketplace, bringing together millions of Australian patients, and more than 10 thousand primary practitioners across GP, dental, allied health and pharmacy. More than 85 million healthcare bookings have been made on the platform since it was founded in 2006.
Frequently Asked Questions
The information contained in this FAQ is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice. Last updated 7 February 2024
