Online referrals

Get a pathology, radiology or specialist referral from an Australian-qualified doctor via telehealth

On-demand consult

via Swiftdoc

Join a virtual waiting room & talk to the next available doctor.

Average wait time: Less than 15 minutes

From

$49

On-demand consult

24/7

via Hola

Join a virtual waiting room & talk to the next available doctor.

Average wait time: Less than 15 minutes

From

$49

Scheduled Consult

via 24-7MedCare

Choose an appointment at your preferred time and pick a doctor who suits your preferences.

From

$65

Healthengine has partnered with the Telehealth providers featured above and receives fees from its partners.

How it works

STEP 1

Choose your appointment

Choose an appointment specific to your requirements.

If you have multiple issues to discuss with a doctor or need a diagnosis, choose a consult relevant to how long you think you will need.

STEP 2

Book with confidence

Enter your details to make your booking and securely pay online. You'll receive a booking confirmation with instructions about what comes next. Depending on the consult you have chosen, you may need to complete an online form which a doctor will review.

STEP 3

Proceed with your consult

If you've requested a phone consult, a doctor will call you directly. For video consults, you will receive a link to join the consultation via SMS and email. From there, join the virtual waiting room to connect with your doctor. No downloads or software needed.

STEP 4

Receive your documents

At the end of your consultation, if you were issued a referral or medical certificate these will be sent to your email. If you were prescribed medication, you can receive an electronic script (eScript) to your phone or email, or have it sent to a nearby pharmacy.

Frequently Asked Questions

What can I book a telehealth appointment for?
Does Medicare cover online doctor appointments?
What medications can't the doctor prescribe?
What do I need to enable a video consult?
How will I receive my medical certificate?
What happens if the doctor is running late?

The information contained in this FAQ is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice. Last updated 7 February 2024

We've partnered with:

Hola Health logoSwiftDoc logoCub Care logoMy Mirror logoInstantScripts logo