Fast and convenient scripts from the comfort of home
On-demand consult
via Swiftdoc
Join a virtual waiting room & talk to the next available doctor. Suitable if you have multiple issues to discuss or need a new prescription (issued at the doctor's discretion).
Join a virtual waiting room & talk to the next available doctor. Suitable if you have multiple issues to discuss or need a new prescription (issued at the doctor's discretion).
Choose your preferred appointment time and doctor. Suitable if you have multiple issues to discuss or need a new prescription (issued at the doctor's discretion).
Request a script-only consult and talk to the next available doctor. Suitable for a single prescription and only for a repeat of an existing medication.
Request a script-only consult and talk to the next available doctor. Suitable for a single prescription and only for a repeat of an existing medication.
Request a script-only consult and talk to the next available doctor. Suitable for a single prescription and only for a repeat of an existing medication.
Healthengine has partnered with the Telehealth providers featured above and receives fees from its partners.
How it works
STEP 1
Choose your appointment
Choose an appointment specific to your requirements, whether it be only for a repeat of an existing medication, a new script, or medical advice.
If you have multiple issues to discuss with a doctor or need a diagnosis, choose a consult relevant to how long you think you will need.
STEP 2
Book with confidence
Enter your details to make your booking and securely pay online. For a script-only consult, you'll also need to enter the name of the prescription medication you are requesting. You'll receive a booking confirmation with instructions about what comes next.
STEP 3
Proceed with your consult
If you've requested a script-only phone consult, a doctor will call you back. For an on-demand, scheduled or script-only video consult, you will receive a link to join the consultation via SMS and email. From there, join the virtual waiting room to connect with your doctor. No downloads or software needed.
STEP 4
Receive your documents
At the end of your consultation, if you were issued a medical certificate, mental health treatment plan, or referral these will be sent to your email. If you were prescribed medication, you can receive an electronic script (eScript) to your phone or email, or have it sent to a nearby pharmacy.
Frequently Asked Questions About Online Prescriptions
What is an online prescription?
Can I get a prescription without an in-person visit to the GP?
How do I find a previously added eScript in the Healthengine app?
What medications can't the doctor prescribe?
What can I book a telehealth appointment for?
What do I need to enable a video consult?
What if I miss the doctor’s video call?
What services do online doctors offer?
What happens after my online doctor appointment?
Can I make a Medicare claim after this appointment?
What's the cancellation policy for telehealth appointments?
The information contained in this FAQ is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice. Last updated 26 March 2025