Thank you for accessing our website located at www.healthengine.com.au ('the Website'). The Website is owned and operated by HealthEngine Pty Ltd of PO Box 75, Northbridge, WA 6865, Australia ('H.E.').
Please read through the following general terms and conditions which will govern your use of the Website ('Terms'). By using this website, you acknowledge and confirm that you have read and understood these Terms and agree to abide by these Terms.
Licence to Use Website
1.1 H.E. grants to you a limited, revocable right to access and use the Website and to print pages therefrom for personal, non-commercial or informational purposes only.
1.2 Except as permitted under these Terms and applicable laws, no part of this Website may be otherwise reproduced, adapted or transmitted in any form by any process without the specific written consent of H.E.
Copyright in Website Content
2.1 Copyright in all content contained on this Website, including but not limited to text, drawings, photographs and page layout, subsists under, and is protected by, the Copyright Act 1968 (Cth) and international copyright laws and, unless stated otherwise, is owned by H.E. or used by H.E. under licence.
H.E. Trade Marks
3.1 Unless otherwise indicated, the HealthEngine® and Open Appointments® logos appearing on the Website are trade marks belonging to H.E. Any use of these trade mark without the prior written consent of H.E. is a breach of the Trade Marks Act 1995 (Cth) and relevant laws in other countries and is expressly prohibited.
3.2 Third party trade marks may appear on this Website and all rights therein are reserved to the registered owners of those trade marks.
Linking to the Website
4.1 H.E. grants to you a limited, revocable, non-exclusive right to create a hypertext link to the home page of the Website, provided that H.E. is notified of, and approves, such hyperlink and such hyperlink does not portray H.E. or its products in a false, misleading or otherwise illegal or offensive manner.
4.2 You may not make any part of the Website available as part of another website by use of inline imaging, framing technologies or any other method of incorporating parts of the Website into another site without the prior written consent of H.E.
4.3 You will be liable for any direct or indirect consequences of hyperlinking or framing and will fully indemnify H.E. in respect of any loss or damage suffered by HE in respect thereof.
Linked Third Party Websites and Information
5.1 The Website may contain links to third party information and products. Such content and links are not owned, operated or maintained by H.E. nor are they affiliated or associated with H.E. in any way, unless indicated on the external site.
5.2 H.E. is not responsible for the content of any third party material appearing on the Website or any third party sites linked to the Website. Such information, advertisements or links are purely for information purposes only and are not endorsements by H.E. as to the quality, accuracy or completeness of the third party information or sites.
5.3 If you decide to access any of the third party services or websites advertised or linked, you do so entirely at your own risk and, as far as lawfully possible, H.E. accepts no liability or responsibility for the actions or omissions of users of the Website or linked sites in relation to the content contained therein.
User Submissions & Testimonials
6.1 Subject to its legal obligations with respect to privacy, any material, information or testimonials submitted to H.E. and posted on the Website will be considered as having been voluntarily submitted for use by H.E. and as non-confidential and non-proprietary information and H.E. is free to use such information on the Website and otherwise at its sole discretion, whether for commercial or non-commercial purposes and without liability or compensation to any person or entity.
Limitation of Liability
7.1 While H.E. takes all reasonable care to include accurate and up-to-date information on the Website, the information provided should not be relied upon as being error free or accurate and H.E. makes no representation or warranty as to the timeliness, accuracy, suitability or completeness of any information, content, services, materials and products provided on or via the Website, nor does it accept any responsibility arising in any way for errors or omissions.
7.2 As far as lawfully possible, H.E. accepts no liability or responsibility for the actions or omissions of any users of the Website in relation to the content contained herein.
7.3 All information provided on the Website is general in nature and does not constitute medical or any other form of advice and is provided 'as is' without warranty of any kind, express or implied, to the fullest extent possible under law.
7.4 In no event will H.E. be liable to any party for any direct, indirect, incidental or consequential damages or losses whatsoever arising from access to, reliance on, or use of or downloading of information from the Website, (or any associated or linked online service), including, without limitation, damages for loss of profits, business interruption, loss or information or damage to systems due to viruses or other harmful components.
7.5 H.E. is not responsible for the deletion, failure to store, misdelivery, or untimely delivery of any material accessed through the Website or external sites and will not be liable for any damage or loss whatsoever resulting from any users downloading or accessing any information or material through the Website.
7.6 H.E. does not accept any responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of the Website (including hypertext links to external sites if any) for any reason whatsoever.
7.7 H.E. does not guarantee that files or programs executed and/or downloaded from this Website or provided via this Website are free from viruses and other unauthorised or malicious code or corruption that could damage or interfere with data, hardware or software and H.E. is not liable for any such damage or interference which may be suffered in connection with use of the online services.
7.8 H.E. does not guarantee the security of any information sent to the Website via the Internet and such information is sent at the transmitter's own risk.
7.9 H.E. does not endorse the content of advertisements appearing on the Website and has no liability in respect thereof.
Changes to the Website
8.1 H.E. reserves the right to revise, change, modify or delete the content of any part of the Website, including any product available through the Website, at any time in its sole discretion and without prior written notice.
8.2 H.E. reserves the right to terminate or restrict access to the Website or modify, suspend or cancel any of the online services provided via the Website at any time without notice.
9.1 H.E. reserves the right to revise, change or modify these Terms at any time by posting new Terms on the Website. You are bound by any such revisions and should therefore visit the Terms each time you visit the Website to review the current Terms by which you must abide.
Bookings with Practitioners via the Website
10.1 As the information appearing on the Website is provided to H.E. by third parties, H.E. will have no liability in respect of any loss or damage arising from:
(a) third party service provider ('Practitioner') information which appears on the Website, including the manner in which the information is displayed or information which may be:
(i) out of date; or
(ii) inaccurate; or
(b) duplication of Practitioner names where two or more Practitioners have the same name.
10.2 H.E. will determine, at its discretion, the method by which it confirms to Users of its booking system ('Users') that their booking has been recorded via the Website.
10.3 Such confirmation is the sole service H.E provides to Users via the Website and, thereafter, all dealings and communication regarding appointments or any treatment arising therefrom will be between the User and Practitioner and H.E. is not responsible in any manner for any communication between the User and the Practitioner has no liability in respect of such dealings whatsoever.
10.4 H.E. is not an agent for any of the Practitioners listed on this Website and H.E. has no responsibility for and no liability whatsoever in respect of the conduct of an appointment by the Practitioner, timing of or attendance at an appointment or quality of service provided by a Practitioner.
11.1 H.E. will not collect any personal information about you from your use of the Website, except where you have provided such information to H.E.
11.2 In specifically and knowingly providing any personal information to H.E. via the Website, you consent to H.E. using that personal information lawfully at its sole and absolute discretion, including for the purposes of providing promotional and marketing materials by other means.
11.3 You warrant that you have obtained the consent of any third person whose personal information you post to the Website.
11.4 As a necessary adjunct to the proper operation of the Website, H.E. staff and contractors, who are subject to obligations of confidentiality, may be given access to personal information as part of their services.
11.5 For record-keeping purposes H.E. may retain copies of email sent to it by you.
12.1 If any of these Terms are held to be invalid, unenforceable or illegal for any reason, the remaining Terms will continue to apply.
The content on or accessible through HealthEngine.com.au is for informational purposes only and does not constitute medical advice.
By using this Website, you agree to the Terms. We may vary these Terms at any time without notice and, if we do, we will provide the updated version on this Website.
If you do not agree to any of the Terms, you must leave this Website and not use our Online Services.
Reviews that appear on HealthEngine.com.au are moderated in line with the Australian Health Practitioner Regulation Agency (AHPRA) Guidelines and National Law.