24-7 Telehealth appointments via phone or video

Connect with registered Australian doctors anytime, anywhere.

Access the care you need safely and conveniently

As the coronavirus (COVID-19) pandemic continues to evolve, we know that a growing number of patients require care but can’t or would prefer not to attend their appointments in person.

We’ve connected with trusted practices and providers to give you the ability to book a telephone or video consultation via Healthengine, keeping you in control of your healthcare from the comfort of your own home.

How Telehealth can help

Quality care

Connect with registered Australian doctors online.

Comprehensive care

Get scripts, medical certificates, referrals and more.

Easy to use

All you need is a phone or PC/Mac for your online doctor appointment.

Safe & convenient

See an online doctor without having to leave your home.

How to book a Telehealth consultation

Step 1.

Choose a provider.

Select a 24/7 telehealth provider, or a practice who also offers telehealth consults.

Step 2.

Choose a time that suits you.

You can connect with a practitioner in as little as 30 minutes.

Step 3.

No fee or pre-pay.

You may be eligible to be bulk billed. If not, simply pre-pay by credit card.

Step 4.

You’re all booked!

We’ll send you clear instructions on how to easily start your consult on your preferred device.

Our Telehealth providers

To give you greater choice and availability, you can book with some of Australia's leading telehealth providers, as well as local practices offering phone or video consultations.

24/7 Telehealth providers

  • Available anytime

  • Private billing only

  • Requires a smart phone or computer with internet connection

Talk to a 24/7 telehealth provider

Telehealth-enabled practices

  • Booking with your local practice if they’re enabled.

  • Bulk or private billing

Talk to a telehealth-enabled practice

Find telehealth-enabled practices

Frequently asked questions

What is telehealth?
What equipment do I need to do telehealth?
What can be done via telehealth?
Can I still get prescriptions for medication over Telehealth?
How much does a telehealth appointment cost?
How do I pay for a private telehealth consult?
What do I do if I need to cancel and get a refund?