Telehealth

Access healthcare online.
Anywhere, anytime.

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Not sure about Telehealth? Learn about how it works.

Let the doctor meet you wherever you are.

Health issues don't stick to a 9-5 schedule, and neither do we. Whether you need a consultation with a doctor, a routine check-up, medical certificate or script you can book a telehealth services online through us, 24/7 anywhere in Australia.

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Video, phone or form based consults available now

Your regular GP

Visit My Care TeamTM to see if your regular GPs offer telehealth consults.

On-demand consult

24/7

via Hola

Talk to the next available doctor. Join a virtual waiting room with an average wait time of under 15 minutes.Learn more

Consult length

8 or 15 mins

Scheduled Consult

24/7

via 24-7MedCare

Choose an appointment at your preferred time and pick a doctor who suits your preferences.Learn more

Consult length

15 mins

Medical certificates

24/7

via Hola

Request a single day medical certificate issued by a health professional and sent via email. No waiting or talking; results in minutes.Learn more

Script-only consult

via InstantScripts

Request a script-only consult and receive a call back from an Australian-registered doctor. Call back time typically within an hour. Open 6am to midnight.Learn more

Healthengine has partnered with the Telehealth providers featured above and receives fees from its partners.

How does it work?

A person is holding phone
Step 1

Choose your appointment

Choose an appointment specific to your requirements, whether it be something like a single-day medical certificate, repeat prescription, or a mental health treatment plan.

If you have multiple issues to discuss with a doctor or need a diagnosis, choose a consult relevant to how long you think you will need.

What people are saying

Frequently Asked Questions

What can I book a telehealth appointment for?
Can I make a Medicare claim after this appointment?
What medications can't the doctor prescribe?
What do I need to enable a video consult?
How will I receive my medical certificate?
What happens if the doctor is running late?
Looking for a previously added eScript in the Healthengine app?

The information contained in this FAQ is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice. Last updated 7 February 2024