Online doctors from the comfort of your own home

via 24-7MedCare

Speak with an Australian-qualified GP from anywhere, 24 hours a day, 7 days a week.

Schedule a time convenient for you

Available 24/7

Choice of doctor

Phone or video consults

How does it work?

Book an appointment with your choice of doctor at a time convenient for you

Receive a link to join the telehealth consultation via SMS and email

Join the waiting room at your scheduled time to connect with your doctor

eScript sent to your phone, medical certificate/referral sent straight to your email

What can I use this service for?

Our Australian-qualified and AHPRA registered doctors are available to consult with you to discuss your healthcare needs. All medications and repeats prescribed are at the doctors discretion.

General consults

See a doctor via video consult to discuss your symptoms or if you have any concerns about your physical or mental health.

Referrals

Get a referral to see a psychologist, dermatologist, obstetrician or other medical specialist or for pathology and radiology requests.

Medical certificates

If you need time off work or school due to illness, a medical certificate helps ensure you get the time off you need to recover properly.

Chronic disease management

Consult with a doctor for an evaluation of any ongoing health conditions including treatment plans for chronic illnesses.

Prescriptions

Discuss your new or existing medication needs with a doctor, repeat prescriptions available at the doctor’s discretion.

Cold and flu

If you’re experiencing cold and flu symptoms such as coughing, congestion, fever or fatigue consult with a doctor to determine treatment.

How do I get my documents?

After your consultation, any medical certificates or referrals you requested will be sent to your email. Additionally, if prescribed medication, you can receive an electronic script (eScript) to your phone or email, or have it sent to a nearby pharmacy. You will need to provide your Medicare number to receive an eScript and enable PBS prescribing.

What is an eScript?

An eScript comes as a unique QR barcode (known as a 'token') to your mobile phone. You can email it to your preferred pharmacy to have your script ready in advance, or show it on your phone when you go in person and have your script filled.

How much does it cost?

About the provider

24-7MedCare is a diversified provider of online healthcare services with a particular emphasis on providing quality healthcare in the home, community, or at a residential aged care facility. As a part of the 24-7Healthcare group, they are a leading General Practice providing coverage 7 days a week.

Online doctors from the comfort of your own home

via 24-7MedCare

Speak with an Australian-qualified GP from anywhere, 24 hours a day, 7 days a week.

Schedule for a time convenient for you

Available 24/7

Choice of doctor

Phone or video consults

How does it work?

Book an appointment with your choice of doctor at a time convenient for you

Receive a link to join the telehealth consultation via SMS and email

Join the waiting room at your scheduled time to connect with your doctor

eScript sent to your phone or medical certificate/referral sent straight to your email

What can I use this service for?

Our Australian-qualified and AHPRA registered doctor will consult with you to discuss your healthcare needs. All medications and repeats prescribed are at the doctors discretion.

General consults

See a doctor via video consult to discuss your symptoms or if you have any concerns about your physical or mental health.

Prescriptions

Discuss your new or existing medication needs with a doctor with repeats available at the doctor’s discretion.

Chronic disease management

Consult with a doctor for a thorough evaluation of any ongoing health conditions as well as treatment plans for managing chronic illnesses.

Medical certificates

If you need to take time off work or school due to illness, a medical certificate helps ensure you get the time off you need to recover properly.

Referrals

Get a referral to see a psychologist, dermatologist, obstetrician or other medical specialist or for pathology and radiology requests.

Cold and flu

If you’re experiencing cold and flu symptoms such as coughing, congestion or fatigue consult with a doctor to determine treatment.

How do I get my documents?

After your consultation, any medical certificates or referrals you requested will be sent to your email. Additionally, if prescribed medication, you can receive an electronic script (eScript) to your phone or email, or have it sent to a nearby pharmacy. You will need to provide your Medicare number to receive an eScript and enable PBS prescribing.

What is an eScript?

An eScript comes as a unique QR barcode (known as a 'token') to your mobile phone. You can email it to your preferred pharmacy to have your script ready in advance, or show it on your phone when you go in person and have your script made up.

About the provider

24-7MedCare is a diversified provider of online healthcare services with a particular emphasis on providing quality healthcare in the home, community, or at a residential aged care facility. As a part of the 24-7Healthcare group, we are a leading General Practice providing coverage 7 days a week.

Online doctors from the comfort of your own home

via 24-7MedCare

Speak with an Australian-qualified GP from anywhere, 24 hours a day, 7 days a week.

How does it work?

What can I use this service for?

Our Australian-qualified and AHPRA registered doctor will consult with you to discuss your healthcare needs. All medications and repeats prescribed are at the doctors discretion.

See a doctor via video consult to discuss your symptoms or if you have any concerns about your physical or mental health.

If you need to take time off work or school due to illness, a medical certificate helps ensure you get the time off you need to recover properly.

Discuss your new or existing medication needs with a doctor with repeats available at the doctor’s discretion.

Get a referral to see a psychologist, dermatologist, obstetrician or other medical specialist or for pathology and radiology requests.

Consult with a doctor for a thorough evaluation of any ongoing health conditions as well as treatment plans for managing chronic illnesses.

If you’re experiencing cold and flu symptoms such as coughing, congestion or fatigue consult with a doctor to determine treatment.

How do I get my documents?

After your consultation, any medical certificates or referrals you requested will be sent to your email. Additionally, if prescribed medication, you can receive an electronic script (eScript) to your phone or email, or have it sent to a nearby pharmacy. You will need to provide your Medicare number to receive an eScript and enable PBS prescribing.

An eScript comes as a unique QR barcode (known as a ‘token’) to your mobile phone. You can email it to your preferred pharmacy to have your script ready in advance, or show it on your phone when you go in person and have your script filled.

About the provider

24-7MedCare is a diversified provider of online healthcare services with a particular emphasis on providing quality healthcare in the home, community, or at a residential aged care facility. As a part of the 24-7Healthcare group, they are a leading General Practice providing coverage 7 days a week.

Frequently Asked Questions

There may be specific instances in which you can claim a Medicare or other rebate for telehealth services, but these are defined by Government, and change from time to time. Your eligibility for this will be determined at the time of your appointment and is at the doctors discretion.

For telehealth only providers, Medicare rebates are generally not available.

For local GPs offering telehealth services, Medicare rebates are generally limited to where you have an existing relationship as defined by:
  • where you are registered in MyMedicare and the service is provided by your registered practice
  • when you have previously had a face-to-face appointment with the GP performing the service or another GP at the same practice in the last 12 months
  • where a practice is a participant in the Approved Medical Deputising Service program, and the Approved Medical Deputising Service provider employing the medical practitioner has a formal agreement with a general practice that has provided at least one face-to-face service to the patient in the 12 months preceding the telehealth attendance.

Under legislation, the existing relationship requirement does not apply in some limited situations which can be found on the Medicare Benefits Schedule website
.

No Controlled Drugs (also referred to as S8 (Schedule 8) medications such as narcotics) or other drugs of addiction (such as Valium) will be prescribed by the Telehealth service. Schedule 4 drugs which have the potential to cause harm or be misused such as benzodiazepines, duromine, lyrica, zolpidem, zopiclone, quetiapine and high strength codeine will also not be prescribed. These medications require close monitoring by your regular doctor. Refusal of prescription requests for these types of medications will not result in a refund of Telehealth consult.

$65

Pricing

Weekdays In-hours (7am to 9pm AEDT): $52.00

Weekdays After-hours (9pm to 7am AEDT), Weekends, Public holidays: $75.00

Weekdays (7am to 9pm AEST): $65.00

Weekdays (After Hours) (9pm to 7am AEST), Weekends, Public Holidays: $85.00 

Weekdays (6am to 8pm AEST): $45

Weekdays (After Hours) (8pm to 6am AEST), Weekends, Public Holidays: $69