01 Sep 2026

No patient platform fee. Lower payment costs. Full practice control.

At Healthengine, we believe healthcare payments should make life easier for practices and patients — not add unnecessary cost or complexity.

That’s why Healthengine Payments has no patient platform fee, giving practices a fairer, more cost- effective and flexible way to manage payments without adding another charge to the cost of healthcare, particularly at a time when household budgets are already under pressure.

The principle is simple: practices stay in control.

Practices decide what to charge, which appointment types require payment through Healthengine, and whether payment is taken upfront or after an appointment.

Patients cannot bypass the payment settings chosen by the practice, and Healthengine does not dictate those settings or determine what patients pay.

“Practices shouldn’t have to choose between convenient payment technology and keeping costs fair for their patients. With Healthengine Payments, practices set the policy and the price. We provide the technology to make the experience simple and seamless”

Dan Stinton, CEO of Healthengine, said.

Practices set the policy. Practices set the price. Healthengine powers the payment.

 

About Healthengine

Healthengine is Australia’s leading healthcare provider booking platform, connecting millions of Australian patients with more than 10,000 practices using our technology across primary and secondary care.

Our patient engagement technology helps practices reduce administration and make it easier for patients to access care, with online bookings, automated waitlists, smart recalls and appointment reminders, digital patient forms, integrated payments and AI-powered tools.

Since Healthengine was founded in 2006, more than 108 million healthcare bookings have been made through the platform.

To learn more, visit practices.healthengine.com.au.

Media contact: press@healthengine.com.au