10 Feb 2021
  • New Patient Appointment Management System (PAMS) ready to support pharmacies to gear up for COVID-19 Influx and Flu Vaccinations
  • MedAdvisor powers clinical system, including vaccination recording and AIR submission
  • TerryWhite Chemmart first to rollout new solution across 450+ stores

Perth, Australia – 10 February, 2021 – HealthEngine today announces the introduction of its new pharmacy Patient Appointment Management System (PAMS), which will integrate with MedAdvisor’s pharmacy platform, PlusOne.  The new solution is designed to provide an end-to-end pharmacy booking and appointment management  platform and is positioned to support community pharmacies in time for the 2021 flu season and the roll-out of COVID-19 vaccines in pharmacy as part of Phase 2A of the national vaccine program. 

Last year, there was a 330% year-on-year spike in flu shots, according to MedAdvisor flu data,  as Australians rushed to get immunised earlier than usual.  This year, the flu shot season will align with the roll-out of COVID-19 vaccines in pharmacies – which means having a system in place to streamline the patient and pharmacy experience is more important than ever. 

The new  Patient Appointment Management System (PAMS) builds on HealthEngine’s role as Australia’s largest consumer healthcare network and most established online healthcare appointment booking provider, supporting more than 7000 healthcare customers across GP, Dental, Pharmacy, Allied Health and Specialists. The system offers a comprehensive booking solution with capabilities such as online customers bookings and management of walk-ins, support for corporate vaccination programs through an integrated voucher management system, electronic pre-screening forms and more. 

The new HealthEngine offering is strengthened with MedAdvisor’s involvement  as a leader in pharmacy software solutions. The seamless integration will allow significant workflow improvements for pharmacies by pre-filling the information already shared by the patient from the HealthEngine PAMS into MedAdvisor’s PlusOne, where the vaccination encounter will be recorded and submitted automatically to the Australian Immunisation Register (AIR).

First to roll out the platform is TerryWhite Chemmart who will be using it across its network of 450+ pharmacies in Australia. 

“Recognising the important role both GPs and pharmacists play in the patient journey and in particular with the rollout of the upcoming COVID-19 vaccine, there is an increasing need for systems to talk to each other and reduce inefficiency. This helps healthcare providers and ensures patient-centred care. These realities escalated the need for a special solution for the pharmacy market. – We’ve already signed up over 600 pharmacies nationally to this system with great enthusiasm from the sector. This new integration with MedAdvisor will make it even better,” said Dr Marcus Tan, HealthEngine CEO, Founder and Medical Director.

 “MedAdvisor has a significant distribution network helping millions manage their medications each year through more than 60 percent of pharmacies in Australia. This integration with HealthEngine’s advanced patient booking platform, allows patients to find and book vaccinations with their pharmacy and for pharmacies to have a seamless experience to create a vaccination record and where appropriate, claim, upload to the AIR and monitor adverse events.  With the increased focus on the role of pharmacies for vaccinations, this is a crucial time to ensure the end to end process is well designed for all stakeholders,” said Robert Read, MedAdvisor Managing Director and CEO. 


For more information:

 Tamra Strentz
0418 643 515

Alex Beashel
0466 308 667

 About HealthEngine

HealthEngine is Australia’s largest consumer healthcare network and the #1 go-to for healthcare bookings.  Founded in 2006, HealthEngine is on a mission to transform Australia’s  healthcare by making it easier for people to connect with their healthcare providers online and for health practitioners to deliver a great patient experience through technology.   More than 9 million Australians have made more than 47 million bookings on the platform.  To find, book and manage medical and dental appointments, visit HealthEngine.com.au. For healthcare providers, please visit Practices.HealthEngine.com.au to learn more and join Australia’s largest network of patients. 

About MedAdvisor

MedAdvisor is a world-class medication management platform that helps people  to simplify  their complex medication and improve their health. MedAdvisorconnects people  to tools and education materials from their favourite  pharmacy. In the US, MedAdvisor can reach 1 in 2 Americans for opt-out health programs via ~25,000 pharmacies. In Australia, MedAdvisor has connected over 1.8 million people through more than 60% of Australian pharmacies. MedAdvisor has recently partnered with HMS in the US, Zuellig Pharma in Asia and launched into the UK and is on track to become one of the largest players in the global digital adherence market. In 2018 and 2020, MedAdvisor was recognised in the AFR Fast 100. Visit: mymedadvisor.com/investors