17 May 2024

The new Waitlist functionality supports a better patient experience and turns practice cancellations into new appoints easily. It’s a win win

 

Australia’s largest consumer healthcare platform, Healthengine, has announced the launch of their latest innovation Waitlist

Waitlist is a functionality that allows a better patient booking experience by giving patients the ability to add themselves to an online waitlist via the same Healthengine booking form they already know. It also ensures practices can turn cancellations into appointments in seconds, save time, deliver more patient care, create more practice revenue and simplify the entire waitlist process. When designing this functionality it was critical to Healthengine that they got input from practices to ensure it solved a real world problem for our GP, Dental and Allied customers.

Of the company’s latest Innovation, Stinton said:

“We’re incredibly proud to be launching this first to market for our practices and patients because we know it has been a pain point for many. Our new Waitlist functionality is simple for patients to add themselves to and for practices across GP, Dental and Allied Health to manage and close booking gaps quickly. It really is something that adds value across customer experience, practice efficiency and practice revenue.”

 

 

Waitlist is available to all health practitioners across GP, Dental and Allied Health. It is included for free in our GP complete product.

For more information visit https://practices.healthengine.com.au/waitlists/ or get in touch with one of our team today at Sales@healthengine.com.au