Consult with an Australian-qualified doctor to discuss your health needs. Get help with everything from scripts, medical certificates and general consults to referrals.
Average wait time less than 15 minutes
Available 24/7
Australian-qualified doctors
Choice of short or standard consults
How does it work?
Choose if you want a short (8 minutes) or standard (15 minute) consultation.
Enter your details, securely pay online and receive a link to join the consultation via SMS and email.
Join the waiting room to connect with a GP, average wait time under 15 minutes
eScript sent to your phone, medical certificate/referral sent straight to your email
What can I use this service for?
Hola Health's Australian-qualified and AHPRA registered doctor will consult with you to discuss your healthcare needs. All medications and repeats prescribed are at the doctors discretion. If you have one simple issue to discuss with the doctor, you may want to consider a lower-cost, short consult. To ensure adequate time to discuss a more involved issue or multiple issues with the doctor, you may want to consider a standard consult.
Medical certificates
Request a same or multi day medical certificate if you need time off from work or school including carers leave.
Pathology referrals
Pathology referrals cover tests on blood, urine, stools and bodily tissues and are used to check everything from UTIs to diabetes.
How do I get my documents?
If you received a medical certificate or referral as part of your consultation these will be sent to your email following your appointment.
If medication is prescribed following your consult, you can get it sent as an electronic script (eScript) to your phone or email, or have it sent to a local pharmacy. To enable you to receive an eScript and to enable PBS prescribing, you will be asked to enter your Medicare number.
What is an eScript?
An eScript comes as a unique QR barcode (known as a 'token') to your mobile phone. You can email it to your preferred pharmacy to have your script ready in advance, or show it on your phone when you go in person and have your script made up.
How much does it cost?
Short consult (8 minutes)
Standard consult (15 minutes)
About the provider
Hola Health is a Perth based company founded by medical professionals that provides telehealth consultations with registered and licensed Australian medical practitioners.
Consult with an Australian-qualified doctor to discuss your health needs. Get help with everything from scripts, medical certificates and general consults to referrals.
Average wait time less than 15 minutes
Available 24/7
Australian-qualified doctors
Choice of short or standard consults
How does it work?
Choose if you want a short (8 minutes) or standard (15 minute) consultation.
Enter your details, securely pay online and receive a link to join the consultation via SMS and email.
Join the waiting room to connect with a GP, average wait time under 15 minutes
eScript sent to your phone or medical certificate/referral sent straight to your email
What can I use this service for?
Hola Health's Australian-qualified and AHPRA registered doctor will consult with you to discuss your healthcare needs. All medications and repeats prescribed are at the doctors discretion. If you have one simple issue to discuss with the doctor, you may want to consider a lower-cost, short consult. To ensure adequate time to discuss a more involved issue or multiple issues with the doctor, you may want to consider a standard consult.
General consults
Consult with a doctor via video consult to discuss your symptoms, get a diagnosis and start treatment, if required.
Prescriptions
Consult with a doctor to discuss your new or existing medication needs. Repeats at doctors discretion.
Pathology referrals
Pathology referrals cover tests on blood, urine, stools and bodily tissues and are used to check everything from UTIs to diabetes.
Medical certificates
Request a same-day or multi-day medical certificate if you need to take time off from work or school including for carers leave.
Radiology referrals
Get a referral if you need scans using medical imaging (radiology) procedures such as X-rays and ultrasound.
Specialist referrals
Consult with a doctor to request a referral to see a psychologist, dermatologist, obstetrician or any other medical specialist.
How much does it cost?
Short consult (8 minutes)
Standard consult (15 minutes)
How do I get my documents?
If you received a medical certificate or referral as part of your consultation these will be sent to your email following your appointment.
If medication is prescribed following your consult, you can get it sent as an electronic script (eScript) to your phone or email, or have it sent to a local pharmacy. To enable you to receive an eScript and to enable PBS prescribing, you will be asked to enter your Medicare number.
What is an eScript?
An eScript comes as a unique QR barcode (known as a 'token') to your mobile phone. You can email it to your preferred pharmacy to have your script ready in advance, or show it on your phone when you go in person and have your script made up.
About the provider
Hola Health is a Perth based company founded by medical professionals that provides telehealth consultations with registered and licensed Australian medical practitioners.
See a doctor 24 hours a day, 7 days a week
via Hola Health
Consult with an Australian-qualified doctor to discuss your health needs. Get help with everything from scripts, medical certificates and general consults to referrals.
- Average wait time less than 15 minutes
- Available 24/7
- Australian-qualified doctors
- Choice of short or standard consults
How does it work?
- Choose if you want a short (8 minutes) or standard (15 minute) consultation.
- Enter your details, securely pay online and receive a link to join the consultation via SMS and email.
- Join the waiting room to connect with a GP, average wait time under 15 minutes
- eScript sent to your phone or medical certificate/referral sent straight to your email
What can I use this service for?
Hola Health's Australian-qualified and AHPRA registered doctor will consult with you to discuss your healthcare needs. All medications and repeats prescribed are at the doctors discretion. If you have one simple issue to discuss with the doctor you may want to consider a lower-cost, short consult. To ensure adequate time to discuss a more involved issue or multiple issues with the doctor, you may want to consider a standard consult.
General consults
Consult with a doctor via video consult to discuss your symptoms, get a diagnosis and start treatment, if required.
Medical certificates
Request a same-day or multi-day medical certificate if you need to take time off from work or school including for carers leave.
Prescriptions
Consult with a doctor to discuss your new or existing medication needs. Repeats available at doctors discretion.
Radiology referrals
Get a referral if you need scans using medical imaging (radiology) procedures such as X-rays, computed tomography (CT), magnetic resonance imaging (MRI), and ultrasound.
Pathology referrals
Pathology referrals cover tests on blood, urine, stools and bodily tissues and are used to check everything from UTIs, iron deficiency and kidney functioning to diabetes.
Specialist referrals
Consult with a doctor to request a referral to see a psychologist, dermatologist, obstetrician or any other medical specialist.
How much does it cost?
Short consult (8 minutes)
Standard consult (15 minutes)
How do I get my documents?
If you received a medical certificate or referral as part of your consultation these will be sent to your email following your appointment.
If medication is prescribed following your consult, you can get it sent as an electronic script (eScript) to your phone or email, or have it sent to a local pharmacy. To enable you to receive an eScript and to enable PBS prescribing, you will be asked to enter your Medicare number.
What is an eScript?
An eScript comes as a unique QR barcode (known as a ‘token’) to your mobile phone. You can email it to your preferred pharmacy to have your script ready in advance, or show it on your phone when you go in person and have your script filled.
About the provider
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Hola Health is a Perth based company founded by medical professionals that provides telehealth consultations with registered and licensed Australian medical practitioners.
Frequently Asked Questions
Can I make a Medicare claim after this appointment?
There may be specific instances in which you can claim a Medicare or other rebate for telehealth services, but these are defined by Government, and change from time to time. Your eligibility for this will be determined at the time of your appointment and is at the doctors discretion.
For telehealth only providers, Medicare rebates are generally not available.
For local GPs offering telehealth services, Medicare rebates are generally limited to where you have an existing relationship as defined by:
Under legislation, the existing relationship requirement does not apply in some limited situations which can be found on the Medicare Benefits Schedule website.
For telehealth only providers, Medicare rebates are generally not available.
For local GPs offering telehealth services, Medicare rebates are generally limited to where you have an existing relationship as defined by:
- where you are registered in MyMedicare and the service is provided by your registered practice
- when you have previously had a face-to-face appointment with the GP performing the service or another GP at the same practice in the last 12 months
- where a practice is a participant in the Approved Medical Deputising Service program, and the Approved Medical Deputising Service provider employing the medical practitioner has a formal agreement with a general practice that has provided at least one face-to-face service to the patient in the 12 months preceding the telehealth attendance.
Under legislation, the existing relationship requirement does not apply in some limited situations which can be found on the Medicare Benefits Schedule website.
What medications can’t the doctor prescribe?
No Controlled Drugs (also referred to as S8 (Schedule 8) medications such as narcotics) or other drugs of addiction (such as Valium) will be prescribed by the Telehealth service. Schedule 4 drugs which have the potential to cause harm or be misused such as benzodiazepines, duromine, lyrica, zolpidem, zopiclone, quetiapine and high strength codeine will also not be prescribed. These medications require close monitoring by your regular doctor. Refusal of prescription requests for these types of medications will not result in a refund of Telehealth consult.
