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Phenix Telehealth

GP Telehealth Service
Video call options
Pricing and payment
Book appointment
Appointment cost
Video Appointment (15mins)
Doctors available
Video call options
Please note that this is a privately billed service and Medicare rebates are not applicable for a GP consultation. Learn more.
Open until 11:59pm

Telehealth 24/7 to GPs for Scripts, Pathology, Radiology, Referrals and Medical Certificates

Our doctors have been caring for patients through Telehealth for 10 years and have a government approved secure technology that maintains your clinical information.

Having a telehealth consultation is a convenient and effective way to see your GP when you are too sick to travel to a clinic or simply looking for the convenience of receiving a script to your local pharmacy and even having it delivered to your home.

What can we provide?

● Prescriptions***

● Short and long consults

● Medical Certificates

● Referrals to all specialists and mental health providers 

● Radiology and pathology referrals

  • Results are dependent on the lab - we will follow up for you as requested

Our experienced trained telehealth General Practitioners can treat conditions via video/phone such as:

● COVID-19 testing consult

● Respiratory condition testing

● Allergies

● Vertigo

● Pain management

● Chronic Disease management

● Anxiety and Depression

● Asthma Management

● Cold & Flu

● Drug and Alcohol Addiction

● Ear, Nose & Throat

● Eye Issues

● Headaches and Migraines (prescriptions for opioids and S8 drugs are not permitted through telehealth)

● Injuries

● Mental Health Issues

● Nausea & Vomiting

● Sexual Health conditions

● Skin


Phenix Telehealth is the preferred and trusted service by Ambulance Victoria and other government bodies including referral through PHNs. We collaborate with all GPs and Pharmacies are able to offer this software and service for their own clinics and patients.

***Schedule 8 drugs - Schedule 8 Controlled Drug medications and drugs of addiction can not be prescribed via telehealth. This includes codeine, S8 drugs, opioids or sleeping tablets. It is inappropriate to prescribe any such medication in this manner due to the potential for addiction and misuse. It is not possible for our GPs to provide any S8 medications, please do not proceed to book a video consultation if you are seeking such medication as your consultation fee with the GP will not be refunded.

*** If a prescription is received an administration fee of $4.50 will be charged to cover the costs associated with the posting of original prescriptions, as is required by law.

If you are not available via Video/phone our GP will attempt to contact you. This call will be from a (07,02, 03). Doctors call will be from a 'NoCaller ID' 


Appointment cost

Pre-paid on your credit card to secure your appointment.

Video Appointment (15mins)
Please note that this is a privately billed service and Medicare rebates are not applicable for this GP consultation. Learn more.

Video call options

Choose how to see the doctor for your video consultation.

From your phone
Use the free video call app on iOS or Android.
From your PC/Mac
Use Chrome or Mozilla Firefox browser on most types of Windows PC and macOS.

Practice Staff

Dr Sheetal Karande

GP, Female

Dr Aung Kyi

GP, Male

Dr Navin Naidoo

GP, Male

Dr Arun Nayak

GP, Male

Dr Janaka Pieris

GP, Male

Practice gallery

Pricing and payment

Billing policy
Phenix Telehealth is a private and Mixed billing practice. Payment is required at the time of consultation.

Practice Information

Contact Details

1300 900 ...
(07) 3054 6...

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Special Interests

Home Medical Care
Aged Care
Rural & Remote Medicine
Chronic Disease Management
Women's Health
Men's Health
After Hours Care
After Hours GP