FOR BULK BILLING PLEASE ENQUIRE BY CONTACTING RECEPTION

Our doctors have been caring for patients virtually for 10 years and have a government approved secure technology that maintains your clinical information.

Having a video consultation is a convenient and effective way to see your GP when you are too sick to travel to a clinic or simply looking for the convenience of receiving a script to your local pharmacy.

What can we provide?

● Prescriptions***

● Short and long consults

● Medical Certificates

● Referrals to all specialists and mental health providers for Bulk Billing

● Radiology and pathology referrals

• Results are dependent on the lab - we will follow up for you as requested

Our experienced trained telehealth General Practitioners can treat conditions via video such as:

● COVID-19 testing consult

● Respiratory condition testing

● Allergies

● Vertigo

● Pain management

● Chronic Disease management

● Anxiety and Depression

● Asthma Management

● Cold & Flu

● Drug and Alcohol Addiction

● Ear, Nose & Throat

● Eye Issues

● Headaches and Migraines (prescriptions for opioids and S8 drugs are not permitted through telehealth)

● Injuries

● Mental Health Issues

● Nausea & Vomiting

● Sexual Health conditions

● Skin

● UTI

Phenix Telehealth is the preferred and trusted service by Ambulance Victoria and other government bodies including referral through PHNs. We collaborate with all GPs and are able to offer this software and service for their own clinics and patients.

***Schedule 8 drugs - Schedule 8 Controlled Drug medications and drugs of addiction will not be prescribed via telehealth. This includes codeine, S8 drugs, opioids or sleeping tablets. It is inappropriate to prescribe any such medication in this manner due to the potential for addiction and misuse. It is not possible for our GPs to provide any S8 medications, please do not proceed to book a video consultation if you are seeking such medication as your consultation fee will not be refunded.

*** If a prescription is received an administration fee of $4.50 will be charged to cover the costs associated with the posting of original prescriptions, as is required by law.

If you are not available via Video our GP will attempt to contact you via a private number 3x.