Phenix Telehealth (Video Call Doctor)

Overview
Video call options

Book appointment

Appointment cost
Video Appointment (15mins)
$48.00
Doctors available
Now
Video call options
Phone
PC/Mac
Please note that this is a privately billed service and Medicare rebates are not applicable for a GP consultation. Learn more.

Access 24/7 to GPs for Scripts, Pathology, Radiology, and Medical Certificates

ONLY VICTORIAN PATIENTS ARE ELIGIBLE FOR BULK BILLING PLEASE ENQUIRE BY CALLING RECEPTION

Our doctors have been caring for patients virtually for 10 years and have a government approved secure technology that maintains your clinical information.

Having a video consultation is a convenient and effective way to see your GP when you are too sick to travel to a clinic or simply looking for the convenience of receiving a script to your local pharmacy.

What can we provide?

● Prescriptions***

● Short and long consults

● Medical Certificates

● Referrals to all specialists and mental health providers for Bulk Billing

● Radiology and pathology referrals

  • Results are dependent on the lab - we will follow up for you as requested

Our experienced trained telehealth General Practitioners can treat conditions via video such as:

● COVID-19 testing consult

● Respiratory condition testing

● Allergies

● Vertigo

● Pain management

● Chronic Disease management

● Anxiety and Depression

● Asthma Management

● Cold & Flu

● Drug and Alcohol Addiction

● Ear, Nose & Throat

● Eye Issues

● Headaches and Migraines (prescriptions for opioids and S8 drugs are not permitted through telehealth)

● Injuries

● Mental Health Issues

● Nausea & Vomiting

● Sexual Health conditions

● Skin

● UTI

Phenix Telehealth is the preferred and trusted service by Ambulance Victoria and other government bodies including referral through PHNs. We collaborate with all GPs and are able to offer this software and service for their own clinics and patients.

***Schedule 8 drugs - Schedule 8 Controlled Drug medications and drugs of addiction will not be prescribed via telehealth. This includes codeine, S8 drugs, opioids or sleeping tablets. It is inappropriate to prescribe any such medication in this manner due to the potential for addiction and misuse. It is not possible for our GPs to provide any S8 medications, please do not proceed to book a video consultation if you are seeking such medication as your consultation fee will not be refunded.

*** If a prescription is received an administration fee of $4.50 will be charged to cover the costs associated with the posting of original prescriptions, as is required by law.

If you are not available via Video our GP will attempt to contact you via a private number 3x.

Read more

Appointment cost

Pre-paid on your credit card to secure your appointment.

Video Appointment (15mins)
$48.00
Please note that this is a privately billed service and Medicare rebates are not applicable for this GP consultation. Learn more.

Video call options

Choose how to see the doctor for your video consultation.

From your phone
Use the free video call app on iOS or Android.
From your PC/Mac
Use Chrome or Mozilla Firefox browser on most types of Windows PC and macOS.

Contact Details

1300 900 ...
(07) 3054 6...

Languages spoken

Afrikaans

Burmese

English

Hindi

Marathi

Punjabi

Special Interests

Home Medical Care
Telehealth
Telemedicine

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